Makati Shangri-La, Manila, Makati City (PH) - Deals & Reviews

perfect access to green spaces and shopping destinations

I had a fantastic stay, enjoying the quick walk to Greenbelt Park for some nature and the nearby Greenbelt Mall for shopping and dining, which truly added to my weekend adventure in Makati and made my explorations even more enjoyable. the staff were also super friendly and helpful, making everything smoother during my trip.

Had a fantastic time. The outdoor swimming pool was a highlight, very relaxing. Pillows were super uncomfortable, made for rough nights.

Check-in process was smooth, and the staff greeted me with warm smiles right when I arrived. The lobby has a nice ambiance, perfect for relaxing after a long journey. I loved the outdoor swimming pool, beautifully landscaped, and it provided a refreshing escape. Breakfast options were plentiful. I indulged in a wide variety of dishes that were generally delightful. However, I faced a couple of issues during my stay. My room had noticeable dust, especially in the corners, and I found some stains on the carpet. The food at the 24-hour lounge was a letdown. the pasta was overcooked and served lukewarm. Waiting almost an hour for that was frustrating. It felt like I was being served fast-food-level quality, which does not reflect the hotel’s reputation. Despite the friendly and accommodating staff, the dining experience really didn’t meet expectations. If the food quality improves, this place could truly shine.

fabulous pool, phenomenal foyer, tennis courts

That perfume scent in the lobby? Terrible for allergies!!! The cleanliness of the bathroom fixtures left much to be desired. The shower door remained open during every shower, a frustrating oversight!!!

Had a fantastic group trip! The outdoor swimming pool was a highlight for us, and we really enjoyed the buffet breakfast options. Service was great, and I loved the fitness center. it was well-equipped. Can't wait to return!

The pillows were super uncomfortable, which made for a rough night's sleep.

Would be happy to recommend for a fleeting moment

Impressive lobby, spacious room, with a comfy king-size bed and great cold AC that made my stay relaxing and enjoyable. The breakfast buffet was delightful and included a wide variety of options for all tastes.

Couldn’t have been happier.

The staff were generally accommodating, though the check-in process was slow and left much to be desired. The room was nice but a bit outdated, and the dining options varied in quality. Overall, had a pleasant experience but noted some inconsistencies.

A Memorable Family Stay with Special Touches

We had a delightful stay in the Executive King Room. The staff surprised us with a birthday cake for our daughter, making her feel celebrated. The pool area was gorgeous, perfect for family fun. Tip, don't miss out on the breakfast buffet – it offers a good start to the day!

We had a fantastic stay with a spotless room and the breakfast buffet was a real treat, packed with delicious options! The outdoor swimming pool and sauna were perfect for unwinding after a long day. Although the coffee at breakfast could have been stronger, it didn’t take away from our great experience. 😊

Exceptional Service but Room Needs Update

I enjoyed my stay immensely, thanks to the amazing staff who always went above and beyond to ensure my comfort. The room was spacious and well-equipped, but it felt a bit dated compared to other hotels in the area. The gym facilities were top-notch, and I particularly loved having afternoon tea in the beautiful lobby while listening to live music.

Just a perfect match for a weekend vacation in Makati City with best value. The staff were super friendly and efficient during check-in, making it a great start. Pro tip, don’t miss the alfresco seating area for a nice breeze.